Welcome!

Privacy Policy

Your privacy and security are extremely important to us at Discovery House Distributors (DHD).

We have created the following privacy statement in order to disclose information gathering and dissemination practices for our website:

Personal Information Policy

We maintain a strict ministry-wide policy that we will not sell, rent, or otherwise give your private information to other organizations, be they commercial or non-profit. The only exception to this would be to comply with the law or to protect the rights / property / safety of DHD or our users.

Any personally identifiable information (name, address, and/or e-mail address) that you submit to us is used only for the purpose for which it was given.

Information Collected

When becoming a DHD customer, you provide your name, mailing address, e-mail address, and phone number. The information is used to (a) deliver products and services; (b) analyse and monitor visitor and customer activity; (c) promote and support the products and services offered; (d) help plan the future development of the site and the products and services offered; and (e) develop a knowledge base regarding website users and customers.

This information will be used solely by us to improve our products and services, and hence, it may occasionally be used when sending out surveys.

There may also be instances where we may need to share data with our trusted agents and business associates, with whom we have entered into agreements to provide support services and equipment necessary for us to serve you, our customer.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Click here for a list of cookies we collect and what information they store.

Security

Protecting your privacy and your information is a high priority at DHD. We use every reasonable means to protect the integrity of this website and the confidentiality of collected data.

Our employees are aware of our privacy and security policies and your information is only accessible to those employees who need it in order to perform their jobs. However, we cannot provide absolute assurance against, and will not be liable for any breaches of confidentiality due to system failures or unauthorised access by third parties.

Acceptance

Use of the site will constitute the user's acceptance of this privacy policy. If you have any questions or complaints about any use of data, or about this statement in general, you may contact our site co-ordinator by using the ‘Contact Us’ details on this website or by writing to us at the following address:

Discovery House Distributors
P O Box 2637
Umhlanga Rocks
4320

We reserve the right to make changes to this policy. Any changes to this policy will be posted on our website.