Mailing Policy

DESPATCH: In the majority of cases books will be despatched from our office within 1 to 2 working days following the receipt of your order, although during the busy Christmas period delivery may be affected by the postal service. It is always best to order early if possible.

For delivery within South Africa, materials are despatched using Econoparcel (up to 1 kg) and Parcel Post (over 1 kg). In both instances you will be provided with a Post Office tracking number.

For delivery beyond South African borders, you will be advised of postage costs and given the option to reconsider your order.

REFUNDS & RETURNS: If you are unhappy with your order, for any reason, simply call 031-563-6322 or 031 825 2001 and let us know.

POSTAGE AND PACKING CHARGES: Will be calculated automatically during the checkout process except for orders from beyond SA borders where we will confirm a postage cost before posting.

Between 1 and 3 items   R24 (post and packaging)
Between 4 and 6 items   R42
Between 7 and 10 items   R47
Between 11 and 14 items   R51
Between 15 and 18 items   R55
Between 19 and 22 items   R59
Between 23 and 26 items   R63
Between 27 and 30 items   R67
Between 31 and 34 items   R71
35 items or more   R75

BACK ORDERS: In the event that we are out of stock on a particular item/s which you have ordered, no transaction will take place on those items which we are unable to deliver. We will retain a back-order file and will contact you once we have the stock, to determine whether you still require the material(s).