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Terms and Conditions

General

All orders accepted are subject to these terms and conditions of sale, which supersede any previous terms and conditions. All descriptions and illustrations contained in this website are only intended to give a general idea of the products, and specifications may vary slightly (sometimes on cover design).

PRICE AND AVAILABILITY

All items subject to availability. Although every effort is made to ensure that products are available, all offers are subject to availability. Prices are correct at the time of display and will apply to all orders on that day but may later change at the discretion of Discovery House Distributors . All prices include VAT, where applicable.

DELIVERY

In the majority of cases, books will be dispatched from our office within 1 to 2 working days following the receipt of your order. Physical delivery to the shipping address during the busy Christmas period may be affected by the postal service.

Delivery will be made by South African Post Office or courier depending upon the number of items and delivery address.

Any claims for non-delivery of an item, or damage to a product must be made within a reasonable period by telephone, writing or by e-mail. We reserve the right to refuse claims not made within a reasonable period.

RETURNS

If you are unhappy with your order, for any reason, promptly call 031 563 6322 or 031 825 2001 and let us know the reason.

PAYMENT

Payment on the website must be by credit card or debit card as listed on the site.

Alternatively orders can be placed directly with our office by telephone, mail or walk-in. Phone and mail customers may make payment by cheque or by credit card. Do not send cash by mail. Walk-in customers may pay by cheque, cash or credit card. We reserve the right to clear cheques before delivery, and we reserve the right to refuse any credit card transactions.

RESERVATION OF TITLE

The risk of the goods passes to the buyer upon delivery from the carrier, but the ownership of the goods remain vested in us and shall only pass from us to the buyer upon full payment made by the buyer, of all sums due on whatsoever account or grounds to us.